Using the Branch rule for the current issue

Hi, I am trying to use the branch rule in a way, when after the basic condition is passed, /branch 1/ is added which sends email to contact A for component A /end of branch 1/, rule continues with /branch 2/ which sends email to contact B for component B /end of branch 2/.

Type of related issue is Current issue. But the rule returns error: "Error searching for related issues. This is most likely because the following issues don't have a related issue of the type you specified. Try narrowing your search to only include issues that contain links to related issues"

Which reads like it couldn't find the current issue. What am I missing? 

1 answer

0 votes
Andreas Knecht Community Champion Apr 09, 2017

Hi Viktor,

Can you post a screenshot of your rule?  

We recently added 'Current issue' as an option to the related issues action (you may need to upgrade to the latest version of Automation for JIRA if you're in server). To support your specific case better.

If you are using the related issues action with the 'JQL' option, make sure you don't have the "Only include issues that have changed since the last time this rule executed" option checked perhaps.  This could exclude issues if they haven't changed since the last time the rule executed.

Finally - please make sure that the rule actor (see 'Rule details') has the browse permission for your issues.  This could not be the case if the issues have an issue security level set for example.

Cheers,
 Andreas

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Thursday in Marketplace Apps

You + one app + a desert island...

Hi all! My name is Miles and I work on the Marketplace team. We’re looking for better ways to recommend and suggest apps that are truly crowd favorites, so of course we wanted to poll the Community. ...

143 views 3 4
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you