Unable to create a scheduled issued using The Scheduler plugin.

The Scheduler plugin was recently installed on our JIRA version 6.3.7. The version of The Scheduler installed is 3.2.7.

When I try to create a scheduled issue for a project that I am an Administrator project role I receive the error: According to your license you have no longer possibility to create scheduled issues.

Could you please assist me in determining what might be causing the problem.

2015-07-20_14-31-21.jpg

1 answer

1 accepted

This widget could not be displayed.

Hi Mark,

The message shows that there is a problem with the license.

To use The Scheduler you must have valid a license. You can download trial license here
or buy a license for a 12, 24 or 36 month. After this period the license expires and the main functionality of the plugin will be disabled , so you have to renew your license.


Regards,

Pawel

Hello Pawel,

It appears that when the plugin was installed they never activated the "free trial". That has been done and the plugin is working for me now.

Thank you for your help.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 22, 2018 in Marketplace Apps

How a Marketplace app tech team is achieving gender diversity

Hello! My name is Genevieve Blanch, and I'm the Marketing Manager at RefinedWiki, creators of apps to give teams the tools to customize Atlassian platforms. Currently, 44% of the tech team at Re...

485 views 3 18
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you