Unable to create a scheduled issued using The Scheduler plugin.

The Scheduler plugin was recently installed on our JIRA version 6.3.7. The version of The Scheduler installed is 3.2.7.

When I try to create a scheduled issue for a project that I am an Administrator project role I receive the error: According to your license you have no longer possibility to create scheduled issues.

Could you please assist me in determining what might be causing the problem.

2015-07-20_14-31-21.jpg

1 answer

1 accepted

Hi Mark,

The message shows that there is a problem with the license.

To use The Scheduler you must have valid a license. You can download trial license here
or buy a license for a 12, 24 or 36 month. After this period the license expires and the main functionality of the plugin will be disabled , so you have to renew your license.


Regards,

Pawel

Hello Pawel,

It appears that when the plugin was installed they never activated the "free trial". That has been done and the plugin is working for me now.

Thank you for your help.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Published Apr 19, 2018 in Marketplace Apps

Calling all developers––You're invited to Atlas Camp 2018

 Atlas Camp   is our developer event which will take place in Barcelona, Spain  from the 6th -7th of   September . This is a great opportunity to meet other developers and get n...

366 views 0 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you