I am unable to connect to Zephyr Test Importer. I have tried both JIRA Server URL as well as IP Address in this format, http(s)://<jira server name or IP address>/rest, but it still won't connect.
I am Gokul from Zephyr Support.
As your JIRA uses https, can you please let us know if you are using a self signed certificate?
If your JIRA is using a self-signed SSL certificate make sure that the certificate is added to the Java (the one the importer utilizes) keystore before launching the importer utility.
You can find further information about the same from the following links:
Also please send us a screenshot of the importer utility after all the fields are filled in.
Please let me know if you have any further questions. Thank you.
Hello! My name is Genevieve Blanch, and I'm the Marketing Manager at RefinedWiki, creators of apps to give teams the tools to customize Atlassian platforms. Currently, 44% of the tech team at Re...
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