UTF-8 characters in document file names


Here is what we see in documents directory


Such files downloaded (Chromium, Ubuntu 12.10 x64) without real file names. we see only extensions.

Jira runs on AltLinux P6 x64

Is there any chance for us to use utf-8 characters?


3 answers

1 accepted

This issue is fixed in version 1.1.2, which was released on February 8, 2013.

The name of the files from the internal plugin storage (the "documentsaddon" folder located in JIRA's attachment folder) no longer contain the original name of the file. These files have now a unique name automatically generated.

Thank you,


Hi Alexandr!

You could try changing the encoding of your filenames using a command as convmv.

However Jira/Confluence can "lost" the connection with this attachments. so a reindex may be needed.

I recommend this approach with just one attachment for test purposes;

Hi Alexandr!

Please report this on the Bitbucket repository of Documents:


Then someone from support will get in touch with you.

Thank you,


Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published yesterday in Marketplace Apps

Calling all developers––You're invited to Atlas Camp 2018

 Atlas Camp   is our developer event which will take place in Barcelona, Spain  from the 6th -7th of   September . This is a great opportunity to meet other developers and get n...

71 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you