Timesheet for JIRA is not loading in Internet explorer

Kishore Srinivasan April 4, 2013

Hi Team,

Timesheet for JIRA version 3.5 by i4ware has been installed on the JIRA version 5.1.4. The timesheet needs to be accessed selecting a project -> Timesheet tab -> Browse project timesheet and the timesheet page gets displayed successfully in Mozilla firefox but a blank screen appears in any version of IE. I don't think this is a local IE issue as this has affected all the users trying to access the timesheet through IE. Could you please let me know if there is a way to make it work in IE or is IE not supported?

URL, once i click on the project's browse projet timesheet link: http://jira-dev.swissre.com/plugins/servlet/timesheet/timesheet?project=project name

Opens a blank page.

Many Thanks,

Kishore Srinivasan

3 answers

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Kishore Srinivasan April 10, 2013

Hi,

The issue is resolved now. I just changed the compatibility settings from F12 Developer tools -> "Internet Explorer Compatibility View" to "Internet Explorer 9" :)

Many Thanks again,

Kishore Srinivasan

Matti Kiviharju
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May 11, 2013

Thanks about this information. I now plan to make documentation about this.

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Matti Kiviharju
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May 11, 2013

Hi,

I made now documentation page for Timesheet for JIRA about questions that potential customers asks:

http://confluence.i4ware.fi/display/ISAPD/Timesheet+for+JIRA

I need comments about this page.

I mentioned this issue on documentation.

0 votes
Miranda Rawson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 4, 2013

Hi Kishore,

Which version of IE are you using?

You can see the supported browsers for JIRA 5.1.x in this documentation.

Cheers,

Miranda

Kishore Srinivasan April 4, 2013

Hi Miranda,

Many Thanks for your time! I use IE 9 which is supportable as per the documentation. Anyway the issue is resolved now. I just changed the compatibilty settings from F12 Developer tools -> "Internet Explorer Compatibility View" to "Internet Explorer 9" :)

Many Thanks again,

Kishore Srinivasan

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