Timesheet for JIRA is not loading in Internet explorer

[Kishore Srinivasan]

Hi Team,

Timesheet for JIRA version 3.5 by i4ware has been installed on the JIRA version 5.1.4. The timesheet needs to be accessed selecting a project -> Timesheet tab -> Browse project timesheet and the timesheet page gets displayed successfully in Mozilla firefox but a blank screen appears in any version of IE. I don't think this is a local IE issue as this has affected all the users trying to access the timesheet through IE. Could you please let me know if there is a way to make it work in IE or is IE not supported?

URL, once i click on the project's browse projet timesheet link: http://jira-dev.swissre.com/plugins/servlet/timesheet/timesheet?project=project name

Opens a blank page.

Many Thanks,

Kishore Srinivasan

[Kishore Srinivasan · Accepted solution]

Hi,

The issue is resolved now. I just changed the compatibility settings from F12 Developer tools -> "Internet Explorer Compatibility View" to "Internet Explorer 9" :)

Many Thanks again,

Kishore Srinivasan

[Matti Kiviharju]

Thanks about this information. I now plan to make documentation about this.

[Miranda Rawson]

Hi Kishore,

Which version of IE are you using?

You can see the supported browsers for JIRA 5.1.x in this documentation.

Cheers,

Miranda

[Kishore Srinivasan]

Hi Miranda,

Many Thanks for your time! I use IE 9 which is supportable as per the documentation. Anyway the issue is resolved now. I just changed the compatibilty settings from F12 Developer tools -> "Internet Explorer Compatibility View" to "Internet Explorer 9" :)

Many Thanks again,

Kishore Srinivasan

[Matti Kiviharju]

Hi,

I made now documentation page for Timesheet for JIRA about questions that potential customers asks:

http://confluence.i4ware.fi/display/ISAPD/Timesheet+for+JIRA

I need comments about this page.

I mentioned this issue on documentation.