Timesheet for JIRA is not loading in Internet explorer

Hi Team,

Timesheet for JIRA version 3.5 by i4ware has been installed on the JIRA version 5.1.4. The timesheet needs to be accessed selecting a project -> Timesheet tab -> Browse project timesheet and the timesheet page gets displayed successfully in Mozilla firefox but a blank screen appears in any version of IE. I don't think this is a local IE issue as this has affected all the users trying to access the timesheet through IE. Could you please let me know if there is a way to make it work in IE or is IE not supported?

URL, once i click on the project's browse projet timesheet link: http://jira-dev.swissre.com/plugins/servlet/timesheet/timesheet?project=project name

Opens a blank page.

Many Thanks,

Kishore Srinivasan

3 answers

1 accepted

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Hi,

The issue is resolved now. I just changed the compatibility settings from F12 Developer tools -> "Internet Explorer Compatibility View" to "Internet Explorer 9" :)

Many Thanks again,

Kishore Srinivasan

Thanks about this information. I now plan to make documentation about this.

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Hi Kishore,

Which version of IE are you using?

You can see the supported browsers for JIRA 5.1.x in this documentation.

Cheers,

Miranda

Hi Miranda,

Many Thanks for your time! I use IE 9 which is supportable as per the documentation. Anyway the issue is resolved now. I just changed the compatibilty settings from F12 Developer tools -> "Internet Explorer Compatibility View" to "Internet Explorer 9" :)

Many Thanks again,

Kishore Srinivasan

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Hi,

I made now documentation page for Timesheet for JIRA about questions that potential customers asks:

http://confluence.i4ware.fi/display/ISAPD/Timesheet+for+JIRA

I need comments about this page.

I mentioned this issue on documentation.

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