Tempo cannot display Approvals pages right in IE

Approvals Page is blank if browse with IE 9

IE.png

It can display right is browse with Chrome

Chrome.png

4 answers

0 vote
Vasiliy Zverev Community Champion Dec 30, 2015

To run JIRA javaScript is requred, test it for IE (https://confluence.atlassian.com/jira/jira-requirements-185729596.html)

Hi Vasiliy, Thanks for your instant reply.

I had checked my IE 9, it's do enable JavaScript. the configuration as follows:IE Setting.jpg

Do you think there is any possible that IE 9 cannot support tempo? for I had test this on IE 11, it works well.

Vasiliy Zverev Community Champion Dec 31, 2015

I hink you should report a bug to plugin developer. Since JIRA is compatible with IE9, pugins should be compatible too.

0 vote

Also, check if you are running in "compatibility" mode.

yes, the IE setting is compatibility mode

Compatibility mode is not supported by JIRA. Turn it off and see if it helps.

Thanks Jobin, And it didn't help even if turn compatibility mode, but I tried to change Compatible View, eg,change it to IE 8,it works and tempo can display the Approvals page. However, if I use this resolution, I have to change every time when I restart IE 9. I think it's very inconvenient. Do you have any better advise?

I am afraid you are stuck with that workaround! I haven't used IE for a long time now. Web developers usually don't like IE :)

If I change IE's Compatibility View, it works.

image2016-1-7 14:13:25.png

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