I use the Send Email action in a few of my scripts and it has worked flawlessly until not long ago, maybe last month. There appeared to be an update that was made, both to Automation for Jira, and for Jira itself, and the emails in my script are now never received.
The audit log says they were sent successfully, but regardless of what email address I enter no emails are ever received. No errors are thrown for this script and no changes to the script have been made since it was working.
Is there a known issue for this already? Is this something only I am having issues with?
Can you please raise this as a support case:
Also please attach a screenshot of the expanded version of the audit log for this rule.
As a follow-up, this was resolved locally for me by using our Jira alias email rather than any other email, including the Automation for Jira address in this field (as it had previously worked).
Not sure if this will work for anyone else experiencing this issue, but it has solved the problem at least for now for me.
Hello! My name is Genevieve Blanch, and I'm the Marketing Manager at RefinedWiki, creators of apps to give teams the tools to customize Atlassian platforms. Currently, 44% of the tech team at Re...
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