Script runner- send a custom email


i would like to use the send a custom email postfunction in transition. I have text field<255 where i store an email adress and i would like to send an email to this adress when a transition is executed. However when i fill the field "To Issue Fields" in with the email field name or id, jira will log a WARN Could not handle field <field_name>.

Could you provide me help with how to enter the custom field to the postfunction please?



1 answer

1 accepted

This widget could not be displayed.

Hi there,

the syntax in "To issue fields" should be like customfield_xxxxx where xxxxx is the id of customfield.

Have a look in the screenshot.

Make sure that your customfield is configured to be available in your project and issue type.


thanks Kostas!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 22, 2018 in Marketplace Apps

How a Marketplace app tech team is achieving gender diversity

Hello! My name is Genevieve Blanch, and I'm the Marketing Manager at RefinedWiki, creators of apps to give teams the tools to customize Atlassian platforms. Currently, 44% of the tech team at Re...

489 views 3 18
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you