It would be of great value in solving the below problem i encountered while using structure
Say I have a Parent Issue P1, I have two sub issues SP1 and SP2. I moved the sub Issue status( SP1 and SP2) from OPEN to IN PROGRESS, the parent issue also automatically migrated to the IN PROGRESS status, now I introduced a new sub issue SP3 under P1, which is currently under status OPEN. Based on roll up, the parent issue should change its status automatically back to OPEN, since one of the sub issues status is still OPEN,unfortunately it is still under IN PROGRESS status.
Sorry I missed your question earlier. There are a few reasons why this may happen - for example, if your workflow requires some additional data to be entered when "Stop Progress" action is invoked. Check if the parent issue P1 can be easily moved to OPEN status without any additional data.
If you still need help with this, please write to email@example.com open a ticket in our JIRA at https://jira.almworks.com. Please include the versions of your JIRA and Structure plugin, a screenshot of the structure with statuses visible, and a screenshot of the Status Rollup synchronizer settings page.
Hello! My name is Genevieve Blanch, and I'm the Marketing Manager at RefinedWiki, creators of apps to give teams the tools to customize Atlassian platforms. Currently, 44% of the tech team at Re...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs