Rights System administrator

Sergey Shults February 1, 2012

How can I get the right System Administrator for my account ?


2 answers

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Abdoulaye Kindy Diallo
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February 1, 2012

Hey Splash,

You may want to have at the below links regarding plugins installation restrictions:

1.Atalssian OnDemand

http://confluence.atlassian.com/display/AOD/Restricted+Functions+in+Atlassian+OnDemand

2.JIRA Studio

http://confluence.atlassian.com/display/JIRASTUDIO/JIRA+Studio+Plugin+Policy#JIRAStudioPluginPolicy-WikiConfluence

We are sorry for any inconvenience.

Best Regards,

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Abdoulaye Kindy Diallo
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February 1, 2012

Hey Splash,

Due to some security and reliability concerns, System Administrator rights are restricted to Atlassians only. Specific customers for a particular instance can be granted "Administrator" privileges which are sufficient for them to manage its content.

Hope that clarifies your concern.

Sergey Shults February 1, 2012

But i can't make myself confluence-administrators and i can't install Plugins.

Nic Brough -Adaptavist-
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February 1, 2012

If you're missing things in OnDemand, then I'm afraid you are stuck - As Abdoulaye has said, OnDemand has limitations that the downloaded products do not. Atlassian are working on widening the range of things you can do as an owner.

You need to talk to OnDemand support to do what you need, or (as I'm not 100% clear what access you have) get them to add you to all the groups that you might be missing.

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