Project export stuck at 32%. Project Configurator

In our test instance, we are trying to export a project so that we can test how import works on a different instance. Since yesterday export got stuck at 32% and time elapsed was more than 3 hours. This is our first time using this plugin and this is the test on how to use it. 

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We received this error now. After clicking on export, export options are pre populated and when i click next I get this.

 

Error.png

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