Profields Add on in Jira

[Leena Bakshi]

Hi,

We are in the process of upgrading jira and I found out that we are no longer using Profields in our setup( server). Now in new version I am planning to not to go with Profields.. I ll upgrade it / install it but plan to remove it later. 

 My question is would it affect my previous projects that were built using Profields in the past in any way.. If I try to pull up those projects up? Or if there are any projects that are still live and were created using profield.

In Schemes page I see our 100s of projects listed there under ACTIVE. will these be affected?

Under Field Manager page I see that there are few custom fields that have green checkmark next to them. How will these  be affected?

Thank you

[Leo Diaz _ DEISER]

Hi @Leena Bakshi

If you uninstall an app, just will lost the app features, not Jira default features.

Regards!

[Leena Bakshi]

If I disable the add on.. I immediately get error 500 for custom feild being missing.. thats why I m hesitant to uninstall it.

Thanks

[Leo Diaz _ DEISER]

Did you reindex the instance after disabled the app?

[Leena Bakshi]

I couldnt reach the reindex page.. because the moment I clicked on "system" I got error 500.. and thats why I was wondering if there was any other way of doing it..

[Leo Diaz _ DEISER]

And, did you try to restart Jira after disabled the app? Or try to remove Profields  customfields and after that disable the app...

[Leo Diaz _ DEISER]

@Leena Bakshiif you keep having troubles, you can open a ticket in ours support platform: https://jira.deiser.com/support

[Leena Bakshi]

Sure, Thanks a lot.. I ll try it in our dev as its been 3 months we are running this setup in our prod. And I am kinda afraid to make any changes.. I ll open the ticket with support.. Thanks a lot for your help!