Profields Add on in Jira


We are in the process of upgrading jira and I found out that we are no longer using Profields in our setup( server). Now in new version I am planning to not to go with Profields.. I ll upgrade it / install it but plan to remove it later. 

 My question is would it affect my previous projects that were built using Profields in the past in any way.. If I try to pull up those projects up? Or if there are any projects that are still live and were created using profield.


In Schemes page I see our 100s of projects listed there under ACTIVE. will these be affected?

Under Field Manager page I see that there are few custom fields that have green checkmark next to them. How will these  be affected?


Thank you


1 answer

0 votes
Leo Diaz [DEISER] Community Champion Feb 14, 2018

Hi @Leena Bakshi

If you uninstall an app, just will lost the app features, not Jira default features.


If I disable the add on.. I immediately get error 500 for custom feild being missing.. thats why I m hesitant to uninstall it.


Leo Diaz [DEISER] Community Champion Feb 14, 2018

Did you reindex the instance after disabled the app?

I couldnt reach the reindex page.. because the moment I clicked on "system" I got error 500.. and thats why I was wondering if there was any other way of doing it..

Leo Diaz [DEISER] Community Champion Feb 15, 2018

And, did you try to restart Jira after disabled the app? Or try to remove Profields  customfields and after that disable the app...

Leo Diaz [DEISER] Community Champion Feb 15, 2018

@Leena Bakshiif you keep having troubles, you can open a ticket in ours support platform:

Sure, Thanks a lot.. I ll try it in our dev as its been 3 months we are running this setup in our prod. And I am kinda afraid to make any changes.. I ll open the ticket with support.. Thanks a lot for your help!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 29, 2018 in Marketplace Apps

How to set up an incident workflow from the VP of Engineering at Sentry

Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...

1,704 views 3 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you