Priority Scoring Calculator - Support Status?

Hi,

Our firm has signed on to trial the Jira add-on - Priority Scoring Calculator.

From what I can see there is a reasonable rating for the product but I have an issue with setting it up and there has been no response from support which seems to be inactive.

Our trial time is rapidly dwindling but I am interested in giving the add-on a decent go.

Has anyone got any understanding of the position of the add-on support? Is it still a going concern or should I cut my losses?

Thanks

Tim

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