Linking Zendesk ticket with existing JIRA issue overwrites all in Summary and Description fields in the existing JIRA issue including the whole history.
Is there a simple way to avoid this with existing issues? Can not the existin issue comment history only be synced back to Zendesk instead of being overwritten? Or just be left alone and sync all AFTER the linking?
Thanks a lot,
In this post you will discover more about the evolution of K15t software, some big topics they're currently focusing on in the app space, and a rare (not not funny!) photo of founders Mike Cannon-Bro...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG