License Error

[Paul Overton]

I am having an error with Gliffy, I am unable to use it. I wish to trial Gliffy in Confluence. Here is the error I am receiving:

Gliffy Plugin Administration & Configuration

License Error

Gliffy Not Licensed

<form class="aui long-label" style="margin: 0px; position: relative;">

Information

<fieldset style="border: 0px; margin: 0px; padding: 0px; clear: both; position: relative;">

<label style="color: #707070; float: left; margin-left: -250px; padding: 5px 0px 0px; position: relative; text-align: right; width: 235px; word-wrap: break-word;">Plugin Version</label>5.2.3

<label style="color: #707070; float: left; margin-left: -250px; padding: 5px 0px 0px; position: relative; text-align: right; width: 235px; word-wrap: break-word;">Plugin Date</label>May 13, 2013

<label style="color: #707070; float: left; margin-left: -250px; padding: 5px 0px 0px; position: relative; text-align: right; width: 235px; word-wrap: break-word;">Number of Gliffy Diagrams</label>0

</fieldset></form>
<form class="aui long-label" style="margin: 0px; position: relative;" action="https://applejackgaming.atlassian.net/wiki/admin/plugin-repository/gliffypluginadmin.action" method="post">

Configuration

<fieldset style="border: 0px; margin: 0px; padding: 0px; clear: both; position: relative;">

<label style="color: #707070; float: left; margin-left: -250px; padding: 5px 0px 0px; position: relative; text-align: right; width: 235px; word-wrap: break-word;" for="autosaveInterval">Autosave interval in seconds</label><input id="autosaveInterval" class="text medium-field" style="color: #333333; font-family: inherit; font-size: inherit; border: 1px solid #cccccc; border-top-left-radius: 3.01px; border-top-right-radius: 3.01px; border-bottom-right-radius: 3.01px; border-bottom-left-radius: 3.01px; box-shadow: #cccccc 0px 1px 3px inset; margin: 0px; max-width: 165px; vertical-align: baseline; width: 165px; height: 2.1428571428571em; line-height: 1.4285714285714; padding: 4px 5px;" title="Autosave interval in seconds" type="text" name="autosaveInterval" value="30"/>

(disabled = 0, minimum = 30)

</fieldset><fieldset class="group" style="border: 0px; margin: 1px 0px; padding: 4px 0px 4px 250px; clear: both; position: relative; box-sizing: border-box; width: 1174.3125px;"><legend>Gliffy Viewer</legend>

<input id="html5ViewerOff" class="checkbox" style="height: 1.4285714285714em; left: 0px; margin: 0px; padding: 2px; position: absolute; vertical-align: baseline;" type="checkbox" name="html5ViewerOff" value="true"/><label for="html5ViewerOff">Disable HTML5 Viewer</label>

<input id="viewerChrome" class="checkbox" style="height: 1.4285714285714em; left: 0px; margin: 0px; padding: 2px; position: absolute; vertical-align: baseline;" type="checkbox" name="viewerChrome" value="true"/><label for="viewerChrome">Hide Viewer Chrome</label>

</fieldset><fieldset class="group" style="border: 0px; margin: 1px 0px; padding: 4px 0px 4px 250px; clear: both; position: relative; box-sizing: border-box; width: 1174.3125px;"><legend>Gliffy Editor</legend>

<input id="irOne" class="radio" style="height: 1.4285714285714em; left: 0px; margin-top: 0px; margin-right: 0px; margin-left: 0px; padding: 2px; position: absolute; vertical-align: baseline;" type="radio" name="editorConfig" value="AUTO_DETECT" checked="checked"/><label for="irOne">Auto Detect Browser - Fallback Flash</label>

<input id="irOneTwo" class="radio" style="height: 1.4285714285714em; left: 0px; margin-top: 0px; margin-right: 0px; margin-left: 0px; padding: 2px; position: absolute; vertical-align: baseline;" type="radio" name="editorConfig" value="AUTO_DETECT_HTML5"/><label for="irOneTwo">Auto Detect Browser - Fallback HTML5</label>

<input id="irTwo" class="radio" style="height: 1.4285714285714em; left: 0px; margin-top: 0px; margin-right: 0px; margin-left: 0px; padding: 2px; position: absolute; vertical-align: baseline;" type="radio" name="editorConfig" value="HTML5"/><label for="irTwo">HTML5 Only</label>

<input id="irThree" class="radio" style="height: 1.4285714285714em; left: 0px; margin-top: 0px; margin-right: 0px; margin-left: 0px; padding: 2px; position: absolute; vertical-align: baseline;" type="radio" name="editorConfig" value="FLASH"/><label for="irThree">Flash Only</label>

</fieldset><fieldset class="group" style="border: 0px; margin: 1px 0px; padding: 4px 0px 4px 250px; clear: both; position: relative; box-sizing: border-box; width: 1174.3125px;"><legend>Usage Statistics</legend>

<input id="analyticsOff" class="checkbox" style="height: 1.4285714285714em; left: 0px; margin: 0px; padding: 2px; position: absolute; vertical-align: baseline;" type="checkbox" name="analyticsOff" value="true"/><label for="analyticsOff">Disable Usage Tracking</label>

We will collect anonymous usage statistics to help improve Gliffy. You may globally disable all tracking by checking this box.

</fieldset>

<input id="edit-btn" class="button submit" style="background-image: -webkit-linear-gradient(top, #ffffff 0px, #f2f2f2 100%); border: 1px solid #cccccc; border-top-left-radius: 3.01px; border-top-right-radius: 3.01px; border-bottom-right-radius: 3.01px; border-bottom-left-radius: 3.01px; color: #333333; cursor: pointer; font-family: sans-serif; height: 2.1428571428571em; line-height: 1.4285714285714; margin: 0px; padding: 4px 10px; text-shadow: white 0px 1px 0px; vertical-align: baseline; white-space: nowrap;" type="submit" value="Submit Changes"/>

</form>
<form class="aui long-label" style="margin: 0px; position: relative;">

Support

Stay up to date with the Gliffy Confluence Plugin by signing up for our Newsletter

<fieldset style="border: 0px; margin: 0px; padding: 0px; clear: both; position: relative;">

<label style="color: #707070; float: left; margin-left: -250px; padding: 5px 0px 0px; position: relative; text-align: right; width: 235px; word-wrap: break-word;">Customer Id</label>N/A

<label style="color: #707070; float: left; margin-left: -250px; padding: 5px 0px 0px; position: relative; text-align: right; width: 235px; word-wrap: break-word;">Helpful Links</label>Search Our Knowledge Base
Create a Support Ticket

</fieldset></form>
<form class="aui long-label" style="margin: 0px; position: relative;" action="https://applejackgaming.atlassian.net/wiki/admin/plugin-repository/gliffypluginadmin.action" method="post">

License

By using the Gliffy Confluence Plugin, you agree to be bound to the End User License Agreement

<fieldset style="border: 0px; margin: 0px; padding: 0px; clear: both; position: relative;">

<label style="color: #707070; float: left; margin-left: -250px; padding: 5px 0px 0px; position: relative; text-align: right; width: 235px; word-wrap: break-word;">License Type</label>Atlassian OnDemand License (Inactive)

</fieldset></form>

[hsuhailah]

Hi Paul,

Perhaps for a faster reply, you may directly contact Gliffy regarding this as they are the author of the plugin. Here's the channel for you to contact them:

+1 (877) 245-4339

support@gliffy.com

http://support.gliffy.com