Jira username could not be fetched error

I am trying to configure from Outlook and I receive an error message that the Jira username could not be fetched. Any help troubleshooting would be appreciated.

1 answer

This widget could not be displayed.

Could you please elaborate a bit on this? In general the Jira username should be entered in the config section and thus is should not be fetched. What does the connection test return after setting username, password and the server's url?

Regards,

Sebastian

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 22, 2018 in Marketplace Apps

How a Marketplace app tech team is achieving gender diversity

Hello! My name is Genevieve Blanch, and I'm the Marketing Manager at RefinedWiki, creators of apps to give teams the tools to customize Atlassian platforms. Currently, 44% of the tech team at Re...

459 views 3 17
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you