I have installed Gantt-Chart 3.2 and I have the error

image2015-8-26 9:51:27.png

 

Can you help me ?

I done "configure" and apply but I have the same error

Thanks

Giovanni

1 answer

Please check the existence as well as proper scoping of the following custom fields listed on the screenshot below. If they do not already exist, please create them as JIRA system admin.

Generally, they are automatically created. If you want to check, why this may not has happened, please enable server-side debug mode as I have described within my wiki "Debugging to get more info (server-side)", then click on "configure" add-on and finish via click on the "apply" button. Afterwards, please have a look into your JIRA log file.

AdditionalCustomFields.gif

 

If you have any question, please use the standard procedure to launch a support request by clicking on the menu item "Support Request" within the question menu on the top of any Gantt diagram. Using that way, an issue will be created automatically within my JIRA and you will get an account if not already available. Beside this, necessary information are pre-filled into the related email like your used version etc.

image2015-7-27 13_22_14.png

ATTENTION: if it works fine but not together with STRUCTURE add-on producing this error, please download Gantt-Chart v3.2.3 from my server having fixed that issue: http://www.polscheit.de/plugins/jira/gantt-chart/gantt-3.2.3-JIRA6_2015-08-27T09-59-30Z.jar.

Kind regards,

Frank

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Jul 10, 2018 in Marketplace Apps

If you’re an Atlassian app developer, you’ll want to know about Atlas Camp!

This September 6-7, hundreds of Atlassian App developers will flock to Barcelona Spain to build skills, discover product roadmaps, meet face-to-face with the Atlassian team, and learn how to extend t...

182 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you