I can see the link to the Zen master page layout in the settings panel, but when I click through, I get a 404 page-not-found error. What gives?
If you have IIS7 installed in front of your Confluence server, note that by default, IIS7 doesn't allow access to pages with titles containing ".master". To correct this, ask your web administrator to add the following code to IIS7:
<fileExtensions allowUnlisted="true">
<add fileExtension=".master" allowed="true" />
</fileExtensions>
This will allow you to access .zen.master pages, instead of getting a 404 page-not-found error.
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