I've got the Slack integration working, and I've created a notification and have it working so that it sends a message to a Slack channel. However, what I want to do is @mention a specific Slack user group so that people in that group (but not everyone in the channel) receive an alert when JIRA sends a message to the channel.
This is the basic message format for what I'm sending:
"text":"<eventType> <issueKeyLink> in <projectLink> created by <userLink>"
That works just fine. Here's the output from Slack:
New issue created ITENG-918 in IT Engineering created by Tony Reynolds
But when I try to add an @mention to the format, like so:
"text":"<@iteng-team> <eventType> <issueKeyLink> in <projectLink> created by <userLink>"
Then it complete mangles the output, and looks like this in Slack:
@iteng-team <eventType> <issueKeyLink> in <projectLink> created by <userLink>
BTW, the @mention doesn't work in Slack when I do that, even though it displays the text. What am I doing wrong? Can anyone help out? Thanks!
Hello! My name is Genevieve Blanch, and I'm the Marketing Manager at RefinedWiki, creators of apps to give teams the tools to customize Atlassian platforms. Currently, 44% of the tech team at Re...
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