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Gantt OnDemand add-on is failing to install

Rave Nir
Rave Nir April 22, 2014

when trying to install the add-on to our On demand instance, I receive the following error:

An internal error occurred while installing this add-on. Please contact Atlassian support.

Any help will be much appreciated,

Thanks! Rave

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Yves YANG
Yves YANG
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April 23, 2014

We have published a new release, which fixes this problem. Please upgarde it.

Best regards

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Yves YANG
Yves YANG
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May 10, 2014

It is stable now.

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Yves YANG
Yves YANG
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April 23, 2014

In fact, we run into another problem of scalability. There are a lot of users connected. Our system is not yet scale well. You may still a problem of performance or stability. We are working on the fix now.

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Yves YANG
Yves YANG
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April 23, 2014

It is fixed. Sorry for this inconvenience.

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Yves YANG
Yves YANG
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April 22, 2014

Hi,

Thanks for the report. We are working on the investigation now. We'll come back to you very soon.

Best regards

Yves YANG

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