I uploaded all my accounts and now I'm maintaining the additions and deletions manually as customers in our organization come and go. If an Account has time logged against it, can I still delete that account? Is there any sort of warning? I'm concerned about blowing away Accounts that have time logged.
Is there a better way to manage this?
If you have Account configured as an custom field in the issues, you can simply filter these issues out that have this Account connected to them. If you use Account as worklog attribute you can use the Excel export. This could be more difficult, depending on how far back in time you have to go.
you can only delete an account if it is no longer connected to a project. The worklogs remain in your database but the account information connected to the log is gone. Instead of deleting an account (where there micht be more information than only the worklogs) you can close it . No new logs can then be added to this account but all the information will be available. Please take a look at https://tempoplugin.jira.com/wiki/display/TEMPO077/Managing+Accounts for more information.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Atlas Camp is our developer event which will take place in Barcelona, Spain from the 6th -7th of September . This is a great opportunity to meet other developers and get n...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs