We are successfully using JEP as reporting tool for our support projects. We have designed a common workflow for all these projects. Now my customers demand different SLAs per project, as different customers have different contracts. But from the config I get that you can only define SLAs per workflow.
Is it possible in JEP to set SLAs per project?
Hi Tuncay, Sorry, badly expressed. I mean I found the JQL additions (not add-ons) in the menu at the end of each SLA definition. This way I could limit SLAs to specific projects. (btw.: yes, I'm seeking your support on another question, but somehow I cannot put the question here in answers.atlassian.com. It says "Not Permitted". Sometimes it works, so I will keep trying :)
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Trello is one of the most effective tools for driving your sprints. It's customizable for every Agile team and product owners and Scrum masters (SM) love it. However, Agile teams often struggle with:...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs