I've been fighting through determining what the appropriate syntax is for what should be a very simple automation. Essentially, I just want to say, if request type = new contractor, then assign person x as a watcher. I've tried a million variations on this to get the automation to work successfully, but the log shows the following message: "No subsequent actions were performed since comparator condition did not pass. Issues that did not match...".
What is the best way to figure out what the correct syntax is for a field, especially if dealing with a custom field? The info provided here (https://codebarrel.atlassian.net/wiki/display/AUTO4J/Smart+Fields) only goes so far...
Sorry that this isn't as easy yet as it should be. We have plans to make this easier with an auto-complete (or something similar) in future: https://codebarrel.atlassian.net/browse/AUT-104
In the meantime, it's often easier to use a JQL condition. So in your example you could simply use this JQL (which you can test in the issue navigator):
type = "new contractor"
The smart value for this would be:
The other thing you can do, is to use a 'Log action' in Automation for JIRA and paste your smart-value there. Then when the rule runs, you can see the rendered value in the audit log.
Hope this helps!
It started as any story starts, on a normal, rainy day. Admin meets App, and her name was Klok2, and like any first relationship we were both trying to make it work but neither one knew what...
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