Best way to determine field syntax

I've been fighting through determining what the appropriate syntax is for what should be a very simple automation. Essentially, I just want to say, if request type = new contractor, then assign person x as a watcher. I've tried a million variations on this to get the automation to work successfully, but the log shows the following message: "No subsequent actions were performed since comparator condition did not pass. Issues that did not match...".

What is the best way to figure out what the correct syntax is for a field, especially if dealing with a custom field? The info provided here (https://codebarrel.atlassian.net/wiki/display/AUTO4J/Smart+Fields) only goes so far...

1 answer

0 vote
Andreas Knecht Community Champion May 16, 2017

Hi Tiffany,

Sorry that this isn't as easy yet as it should be.  We have plans to make this easier with an auto-complete (or something similar) in future: https://codebarrel.atlassian.net/browse/AUT-104

In the meantime, it's often easier to use a JQL condition.  So in your example you could simply use this JQL (which you can test in the issue navigator):

type = "new contractor"

The smart value for this would be:

{{issue.fields.issuetype.name}}

The other thing you can do, is to use a 'Log action' in Automation for JIRA and paste your smart-value there.  Then when the rule runs, you can see the rendered value in the audit log.

Hope this helps!

Cheers,
  Andreas

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