I was wondering how well this might work with JIRA Service Desk. We are looking for reports that provide more than just SLA analysis? Things we are looking for are:
Tickets per person.
Tickets by issue type
SLA not as important
Ticket age (time from open to close)
Trends for open and closed tickets.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
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