Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

qTest in JIRA OnDemand ?

There's confusing information about qTest support in JIRA OnDemand.

Atlassian Marketplace claims this add-on is not available for OnDemand users, while vendor (QASymphony) mentiones this intergation is available for both on-premise and on-demand JIRA installations -- see

Please clarify.

2 answers

1 accepted

0 votes
Answer accepted

Mmm, I found the qTest page utterly and totally unclear.

I do not understand what they are trying to say their product works here, but it's not a simple yes/no answer for this integration.

There are two things that might be happening here.

1. qTest have a plugin or hook into Jira that needs to be deployed in Jira. This is not available in OnDemand and never has been

2. qTest talks to Jira over REST, which is available in OnDemand.

If their system needs point 1 to function, then their document is plain wrong and you can't use it with OnDemand. If their system only needs REST as in point 2, then it should be absolutely fine. Third case though - their system uses REST for some stuff, and then has an additional plugin for Jira that enables more functionality - you won't be able to use those on OnDemand.

I guess their mention of various versions of Jira may change between versions of their system too (e.g. v1 only used REST, but v2 implemented the plugin for additional features)

Finally, have a look at - that does not mention qtest, so if there is a Jira plugin, it's not usable, and never has been, on OnDemand.

@Nic: Thank you for the anwser. To clarify, I'm from qTest team and our JIRA integration page has been updated according to your feedbacks.

@Alex: Sorry for the confusion. For your question, qTest has 2 JIRA integration options:

1/ Via qTest' defect integration module which enables users to submit defect tickets directly to JIRA from qTest Test execution. This module supports JIRA 4.4.0+ for both local and OnDemand.

2/ Via qTest's connector (JIRA add-on), the connector enables users to sync both defect and requirement tickets across JIRA and qTest. Unfortunate, right now the connector only supports JIRA 5.0+ local deployment, we are working on the OnDemand version and will notify the users about it availability.

Feel free to contact me at uytran_at_qasymphony_dot_com if you have any question.

Any update to this? Does qTest support linking/synchronisation of qTest requirements to JIRA defects or not?

(I've emailed the same question)

@Uy Tran1 

Hope you are doing well.

Could you help me when test execution is failed Bug has to create in jira. Do we need to install any connectors in QTest.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Marketplace Apps & Integrations

🤺 Atlympic Event: Partnerships

Hello Community!  Quick disclaimer: We are running a contest on Community (The Atlympics!) from July 23rd - August 8th of 2021. If you are interested in participating in this contest (prizes! ...

154 views 2 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you