need to add a Form to a preestablished Software Project. Work around?

Jordon Martig October 2, 2023

I have a preestablished project with a project type of "software." I need to add a Form for external users to add information for issue creation. From my understanding, Software project types do that support this. Is there a work around? 

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Ste Wright
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October 7, 2023

Hi @Jordon Martig 

You could look to either...

  1. Use an issue collector
  2. Have a form on a Work Management or Service Management Project, then clone the issue created into your Software Project using Automation; the form could be brought across either as a PDF, or by moving the field data into custom fields and/or the Description field
  3. Use an App from the Marketplace

I've seen the second option used successfully a number of times.

Ste

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