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how to change boards on a jira service ticket api Sharepoint call

Scott Bean
Scott Bean May 23, 2023

We have a request to change the location of where a ticket is routed on a ticket board.

Currently request from Sharepoint form runs and then appears JSD  DEV backlog

https://proctorujira.atlassian.net/jira/software/c/projects/DEVNAME/boards/1271/backlog.

 they want it changed to:

 https://proctorujira.atlassian.net/jira/software/c/projects/DEVNAME/boards/1321/backlog

However we can't see in the automations or in the call how it determines which board to deposit ticket in.

 

Can someone assist?

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