we use JIRA Software7.3 server.
we use control charts and we want to see the underlying data in excel or any other readable format and not manually go through each point on chart.
we are looking to extract most of the underlying information like history, task, times ect. our goal is to see the wait time Vs work time when issues move through certain statuses.
is there a way to achevie this with a JQL or any other plugin.
This is an old post but since you are following this one...
There is still no export functionality for Control Chart but our team at OBSS built Time in Status app for this need with greater details and flexibility. It is available for Jira Server, Cloud, and Data Center.
Time in Status has many report types:
Time in Status can display its reports on its own reporting page, issue view pages, and dashboard gadgets (as data or charts in all).
The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well. It works with both Company Managed and Team Managed (next-gen) projects.
Using Time in Status you can:
Yes, all numeric report types support average, sum, median, and standard deviation calculations.
Even better, you can group those calculations by one or more issue fields (including custom fields). For example, instead of getting an overall average, you can get averages grouped by issue type, or standard deviation grouped by component, etc.
The following tutorial video shows an example of average calculation and grouping. It was prepared before the introduction of median and standard deviation calculation so no mention of them in the video but they are now supported too.
There is a feature request for this at JSWSERVER-4288. Please vote on it to add impact. Once you vote on the issue and add any relavent comments for the developers you will be automatically notified when there is an update to the ticket.
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