Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage does not embed diagram when first document element is TOC macro Edited

Issue 1

Steps to reproduce.

  1. Create new blank Confluence page
  2. Enter a page title
  3. One the first line of the Confluence page add the Table of Contents macro.
  4. On the next line create a heading 1 and type some random text
  5. On the next line try to embed a diagram by opening the " Embed Diagram" macro. `/` slash command.

The diagram box opens and allow you to select a diagram, but the diagram is never inserted.

This also applies to inserting new diagrams and I actually lost access to a saved diagram, but can't find a way to edit that diagram now because embedded diagrams can't be edited.

Below are some screenshots, as well as the logs from the browser console.


Issue 2

That's the first issue. The second issue is when there's no TOC on the first line, actually do insert a diagram, but it ALWAYS insert it at the top of the page and NOT where the cursor is.


Screen Shot 2019-12-19 at 15.52.25.pngScreen Shot 2019-12-19 at 15.52.43.pngScreen Shot 2019-12-19 at 15.53.28.pngScreen Shot 2019-12-19 at 15.54.05.png

6 answers


I have just tested this and it is working well (with TOC, new and embedded diagrams can be seen on Confluence page and also, diagram can be inserted where the cursor is)

Could you tell us please:

* what browser and operating system you are using (when you repeat all steps in Incognito mode, does it help?)

* if you use Gliffy, do you experience the same problems?

* version (info can be found under Settings > Manage apps > expand or 

(replace xyz with your sub-domain in all URLs on this page )

You can send us a print screen of the expanded


Kind regards, 

>what browser and operating system you are using (when you repeat all steps in Incognito mode, does it help?)

macOC Catalina 10.15.1 (19B88) - Safari Version 13.0.3 (15608.


> if you use Gliffy, do you experience the same problems?

I tested with Gliffy and cannot reproduce the problem.


> version



Screen Shot 2019-12-20 at 08.49.44.png

* Chrome Version 79.0.3945.88 (Official Build) (64-bit) - It works as expected.

* Safari Incognito mode - Issue is reproducible.

Thanks for all the details. So it works well in Chrome, but it fails in Safari. 

Could I ask you to clear cache and temporarily disable all browser extensions in Safari, please? 

Since all is good in one browser, it means that something is interfering with the process in another browser. 



Sorry, I was on holidays and only returned sometime in January.

I did as you asked, but no luck.

It's a bug with Atlassian. Only "Embed diagram" macro fails since it's not a full-screen editor. Editor works fine as it uses full-screen mode.


The error is in Atlassian Confluence Page Editor: RangeError: Position -1 out of range — pag…mments~b6b5f~4134d62c.9b5b46642a983d3a581d-v39.js:0


So, as a workaround, please use another browser for embedding diagrams.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Marketplace Apps & Integrations

Do Not Lose your Customer’s Trust

Missing deadlines is one of the biggest problems every team lead wants to avoid when dealing with managed services. When the customer contracts your company to help with IT services it is expected th...

24 views 0 0
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you