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backbone causes jira to crash due to out of memory

Nikita Sadkov
Nikita Sadkov June 24, 2022

When entering the backbone interface "backbone > synchronizations"
CPU load and RAM consumption increase, which leads to jira crashing out of memory
2022-06-22_15-45-17.png2022-06-22_15-45-39.png

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Liset de Bruin _K15t_
Liset de Bruin _K15t_ June 24, 2022

Hi Nikita,

Liset here, Product Manager of Backbone.

I'm sorry to hear you are experiencing this problem! I noticed you also reached out to our support, so I just wanted to let you know that we got that request and we are analyzing it. We will get back to you soon on the support ticket.

Cheers,
Liset

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