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Xray test importer is not visible

We are currently using Zephyr as our test management tool we are planning to migrate our tests to Xray so when looking at Xray documentations I found that there is an importer option provided but when navigating to Xray menu I couldn't find that importer option there even it is not visible to the administrator as well. At the moment we are using a trial version. What can be the cause for this? 



2 answers

Hi @Ravindu Athukorala 

You would need the make bulk changes from global permission. You should ask your Jira administrator to grant you this permission.

You can read more here:

0 votes

Hi Ravindu,

Test Case Importer is not yet available in Xray Cloud but will be soon. We expect to deliver it in early September.


Best regards,

Xray Team

Hi José, I still cannot see the Xray test case importer, should it now be available?

Hi Jamie,

For Xray Cloud you can find it here


Best regards,

Xray Team

Is Xray test case importer is availble in jira software server version

I have the same issue, Test case Importer is not visible. Could you help me? 


Hi @Susana Torres 

It is best to contact Xray Support ( ) to request additional information and help further.

Because it is necessary to troubleshoot the cause, and the best approach is to have a support team member handling your case.

Thank you.

Kind regards,
Rogério Paiva [Xray Support Team]

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