Xray: Open Saved Session just loading

Kristine March 21, 2023

Whenever we try to open a saved session in the xray it appears to load the session in the background - you can see all your data and screenshots/videos and so on, but it just keeps loading with a circle loading in front and nothing happens after that. I have tried leaving it loading for 40 minutes, but still it just has the loading circle.

It happens for all saved sessions and for all of us in the team that has tried. We use the free app and have tried from both the front page of the app and from file - open saved session.

The issues only appears when we have a connection to our jira instance. If we remove the connection and create new ones then they load as they should.

- But we cannot load any of the old saved ones because they somehow is connected to the jira site even though we have not made anything related to it.

1 answer

1 accepted

0 votes
Answer accepted
Kristine March 21, 2023

The issues only appears when we have a connection to our jira instance. If we remove the connection and create new ones then they load as they should.

- But we cannot load any of the old saved ones because they somehow is connected to the jira site even though we have not made anything related to it.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events