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Translating Time in Status field from API?

Paul Madison
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Sep 28, 2022

We are working on some Power BI reporting for Jira Cloud.

When we call the API, the Time in Status field looks like this:

time in status.png

Does anyone know how to translate this into data we can report on?

4 answers

1 accepted

1 vote
Answer accepted
Bloompeak Support
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
Sep 30, 2022 • edited

Hi Paul,

As far as I know it is a built-in Jira field. The field stores all statuses an issue has been. Statuses are separated by "_*|*_". Inside each status there is status id, number of status entry and time in seconds in that status.

So your below input means:

3*:*_1_*:*0*|*_11201_*:*_1_*:*_1156188

Issue has been in:

  • status with id 3, 1 time for 0 seconds
  • status with id 11201, 1 time for 1156188 seconds

 

Built-in Jira reports and gadgets offer limited flexibility for time in status. If you prefer using a marketplace app for this, you can try Status Time Reports app developed by our team which is available for Jira Server/Data Center/Cloud. It mainly provides reports and gadgets based on how much time passed in each status.

  • You can select issue fields and statuses that you want to see in your report. It has a dynamic status grouping feature so that you can generate various valuable reports as time in status, time in assignee, status entry dates and status counts, cycle time and lead time, average/sum reports by any field(e.g. average in progress time by project, average cycle time by issue creation month).
  • You can search issues by Project, Issue Type, Status, Assignee, Issue Creation/Resolution Date(and any other Date field) and JQL Query.
  • Status durations are calculated according to theworking calendar you define. Once you enter your working calendar into the app, it takes your working schedule into account too. That is, "In Progress" time of an issue opened on Friday at 5 PM and closed on Monday at 9 AM, will be a few hours rather than 3 days.
  • You can set different duration formats.
  • You can export reports in CSV file format and open them in MS Excel.
  • You can also add this app as a gadget to your Jira dashboards and reach “Status Time” from Issue Detail page.
  • You can enable/disable access to Status Time reports&gadgets and Issue Detail page per project, users, groups or project role.

Here is the online demo link, you can see it in action and try without installing the app.

If you are looking for a free solution, you can try the limited version Status Time Free.

Note: If you are interested in cycle and lead time, you can have a look at the article below.

Cycle Time and Lead Time in Jira: Productivity Measurement with Two Critical Parameters

Hope it helps.

Hey @Paul Madison 

which API have you guys used to retrieve this info?

Paul Madison
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May 16, 2023

GET Issues

Like Valter Júnior likes this

Thanks for your reply! I was checking my instance and I have this custom field: '[CHART] Time in Status"' Is this the one you were reading this info? If not, which one have you used?

Paul Madison
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May 16, 2023

Yes, that is the field

Like Valter Júnior likes this

Oh nice! Sorry to bother with this yet. I have only one more question.

How to populate this field? I was getting old issues with enough time to bring some info but it's coming null. I don't know how to make bring data on it.

Paul Madison
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May 16, 2023

Maybe check the custom field context to make sure it is available in all projects

0 votes
Emre Toptancı _OBSS_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
Oct 03, 2022

Hello @Paul Madison

If you are OK with using a marketplace app for this, our team at OBSS built Time in Status for this exact need. It is available for Jira Server, Cloud, and Data Center.  

Time in Status mainly allows you to see how much time each issue spent on each status and on each assignee

tisCloud_StatusDuration_LeadTime_with Estimates.png  tisCloud_AssigneeDuration.png     

The app has a REST API that can give you calculated Time in Status information in bulk as JSON or CSV.

The app has Consolidated Columns feature. This feature allows you to combine the duration for multiple statuses into a single column and exclude unwanted ones. It is the most flexible way to get any measurement you might want. Measurements like Issue Age, Cycle Time, Lead Time, Resolution Time etc.

For all numeric report types, you can calculate averages and sums of those durations grouped by the issue fields you select. For example total in-progress time per customer (organization) or average resolution time per sprint, week, month, issuetype, request type, etc. The ability to group by parts of dates (year, month, week, day, hour) or sprints is particularly useful here since it allows you to compare different time periods or see the trend.

tisCloud_StatusDuration_LeadTime_Average_TimeGrouped.png

The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well. It supports both Company Managed and Team Managed projects.

Time in Status reports can be accessed through its own reporting page, dashboard gadgets, and issue view screen tabs. All these options can provide both calculated data tables and charts.

And the app has a REST API so you can get the reports from Jira UI or via REST.

Gadget_AverageStatusDurationByComponent.png  tisCloud_StatusDuration_LeadTime_Chart.png

Using Time in Status you can:

  • See how much time each issue spent on each status, assignee, user group and also see dates of status transitions.
  • Calculate averages and sums of those durations grouped by issue fields you select. (For example, see average InProgress time per project and per issue type.)
  • Export your data as XLS, XLSX, or CSV.
  • Access data via REST API. (for integrations)
  • Visualize data with various chart types.
  • See Time in Status reports on Jira Dashboard gadgets

https://marketplace.atlassian.com/apps/1211756/

EmreT

0 votes
Mohamed Benziane
Community Leader
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Sep 28, 2022

Hi,

Which plugin provide you the time in status field ?

Paul Madison
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Sep 30, 2022

I'm not sure, It might be from the Appfire Reports app.

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