Test Management Apps Pricing Model

amit.narwal August 31, 2022

Hi Team,


I am bit confused about pricing model of test management tools like Xray, Zephyr squad etc present on marketplace.

We have a 121 organization members who have Access to JIRA and uses its dashboard but are part of different projects in it.

Like in my team we have 20 members who are part of Project A.

Now we want to onboard/integrate a test management tool which will be only used by 8 members of QA team out of 20 members of my project.

Question1) what pricing model will be applicable to my team. will it be as per 8 members/20 members or 121 members

Question 2) if it will be as per total no. of members using JIRA in organization i.e 121 then is there any other way that we can optimize and buy it for less no. of users like 8 or 10?

2 answers

0 votes
Kate Pawlak _Appsvio_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 31, 2022

Purchase the license tier that matches the number of users you have licensed for your host product. For example, if you have a 25-user Confluence license, purchase the Confluence app at the 25-user tier. The app will only function if its license matches or exceeds the tier of the host product – even if only some of your licensed users need to use the app.

For Jira, you must purchase the app license that matches the highest Jira application tier. For example, if you have a 500-User Jira Software license, and a 20-Agent Jira Service Management license, your Jira apps must be at the 500-User level. 


So if you have 121 people licensed in your Jira instance, you have to pay for 121 users. This is how pricing for apps works.

0 votes
David at David Simpson Apps
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
August 31, 2022

If it's a paid by Atlassian app, then the number of seats of the app will equal the number of seats of Jira (one-to-one).

This means it will be 121 users.

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