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Tempo Uninstalled - Timesheets Lost after Installation

Chrouk Kasem
Chrouk Kasem
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April 16, 2024

Hello, 

We have been evaluating the use of the Tempo application over the past few months. Due to a conflict with billing, Tempo was disabled and we were not able to access it. While exploring the issue, I uninstalled the Tempo Application from our Jira Cloud, only to realize this wouldn't resolve it. I installed it back and all the data(activities log, teams, linking, etc..) we had on it is now lost and we have to set it up again from scratch.

 

Is there a way to retrieve our worklogs from Tempo ? 

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Brant Schroeder
Brant Schroeder
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August 4, 2024

@Chrouk Kasem welcome to the Atlassian community 

You would need to submit a support issue to Tempo.

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