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Tempo Reporting - how to filter using JQL

Hi All,

I am testing Tempo in Jira Server (Ver. 8.16.1). and i want to group my reporting data based on a specific attribute that our company use (its called ServiceDesk Category) 

But the problem is that on the 'Group by' field, i cannot see or pick JQL. 

It only gives me

- Location

- Account

- Project

- Epic

- Sub-task

- Fix version

- Worklog

3 answers

1 accepted

2 votes
Answer accepted

Hi @Ben America !

Like it is told in official Tempo's documentation(Tempo Reports FAQs ): 

It’s not currently possible to add the Jira custom fields to the reports displayed in the UI, however, it is possible to add those fields to the export of the reports.

Cloud - Copying and exporting Jira custom fields

Server/Data Center - Custom fields configuration

sigh...this is will be a major roadblock for our company to adopt Tempo.

btw is there a way if i want a report that shows average time for issue type for all my engineers?

If an Excel report is acceptable to solve this use case, then the Better Excel Exporter app can easily create you that report. See some samples here.




The eazyBI app for Jira can create Tempo timesheet reports with any custom field. You may check the example report here:

You might wish to check the webinar recording about how to use the eazyBI app for Tempo reporting:


Janis, eazyBI support

how much is EazyBI cost for server edition (roughly 25 users)?

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