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Jascha Kanngießer
Jascha Kanngießer
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October 16, 2022

Hi,

when I open any structures I work with, they look as below. I did refresh my browser cache (using Chrome, did a hard refresh), but things stayed the same. Any hint on what else I can try to make things work again?

Screenshot 2022-10-16 at 20.34.13.png

Thanks,
Jascha

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Like Dave Rosenlund _Trundl_ likes this
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David Niro
David Niro
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
October 17, 2022

Hello @Jascha Kanngießer ,

Welcome to the Community.

Have you tried opening in a different browser, or incognito window?  This could rule out a browser or plug-in issue.

Please feel free to contact our support team directly via support@almworks.com or customer portal support.almworks.com.  We will be happy to help you investigate.

Best,
David

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