Setting original Estimate with Automation

Clément Berger July 26, 2022

Dear all,

i'm having some trouble with setting the original estimate field's value using automation. In my scenario i have a parent ticket from one project that creates a ticket in another project, with the same values. 

When i searched the community questions, i found a post about someone who was able to do it by creating the ticket first, then updating the field. But when i tried that, the original estimate field value was not changed.

So to debug it, i first set the value of the field manually then i change it again with the value of the parent ticket. And the results are weird.

Here is my parent ticket with origInal estimate = 10weeks (it's in french in the screen)

Capture1.PNG

Here are my two rules in the automation process

First the manual value

Capture2.PNG

Then the parent's ticket value

Capture3.PNG

In the created ticket, i see this in the logs :

The manual setting worked (in green)

Then, there's a "Remaining Estimation" that goes from 0 to 0 in blue (no idea what happens there)

Finally, the automated setting that changes the value from 5 weeks to 0 (the value is 10 weeks in my initial ticket)

Capture4.PNG

Any idea why the value goes to 0 when it's supposed to be 10 weeks like the parent ticket ?

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