Hi
I would like to know if someone knows how to set the Customer Request Type using an scriptrunner listener.
In my case, I want to set a Customer Request Type with the same name as the Issue Type, this should work on different projects which shares issue types and request types.
I've tried with this:
import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.MutableIssue
import com.atlassian.jira.user.ApplicationUser
import com.atlassian.jira.event.type.EventDispatchOption;
String CORRECTIVO = "Correctivo"
ApplicationUser user = ComponentAccessor.getUserManager().getUserByName("admin")
MutableIssue issue = (MutableIssue) event.issue;
log.warn("issueKey = "+ issue.key)
def cfRequestType = ComponentAccessor.getCustomFieldManager().getCustomFieldObjectsByName("Customer Request Type")[0]
String issueType = issue.getIssueType().getName();
log.warn("issueType = "+ issueType)
String requestType = "";
switch(issueType){
case "Correctivo":
requestType = CORRECTIVO;
break;
}
log.warn("requestType = "+requestType)
log.warn( cfRequestType.getCustomFieldType().getSingularObjectFromString(requestType) )
def fieldRequestType = cfRequestType.getCustomFieldType().getSingularObjectFromString(requestType)
issue.setCustomFieldValue(cfRequestType, requestType)
ComponentAccessor.getIssueManager().updateIssue(user, issue, EventDispatchOption.DO_NOT_DISPATCH, false)
But is giving me this error:
2021-01-08 10:57:33,387 WARN [runner.ScriptBindingsManager]: issueKey = CPAMSSAP-133
2021-01-08 10:57:33,387 WARN [runner.ScriptBindingsManager]: issueType = Correctivo
2021-01-08 10:57:33,387 WARN [runner.ScriptBindingsManager]: requestType = Correctivo
2021-01-08 10:57:33,387 WARN [runner.ScriptBindingsManager]:
2021-01-08 10:57:33,389 ERROR [runner.AbstractScriptListener]: *************************************************************************************
2021-01-08 10:57:33,389 ERROR [runner.AbstractScriptListener]: Script function failed on event: com.atlassian.jira.event.issue.IssueEvent, file: null
java.lang.ClassCastException: java.lang.String cannot be cast to com.atlassian.servicedesk.internal.customfields.origin.VpOrigin
at com.atlassian.servicedesk.internal.customfields.origin.VpOriginCFType.getDbValueFromObject(VpOriginCFType.java:82)
at com.atlassian.jira.issue.customfields.impl.AbstractSingleFieldType.createValue(AbstractSingleFieldType.java:143)
at com.atlassian.jira.issue.fields.ImmutableCustomField.createValue(ImmutableCustomField.java:693)
at com.atlassian.jira.issue.fields.ImmutableCustomField.updateValue(ImmutableCustomField.java:410)
at com.atlassian.jira.issue.fields.ImmutableCustomField.updateValue(ImmutableCustomField.java:396)
at com.atlassian.jira.issue.managers.DefaultIssueManager.updateFieldValues(DefaultIssueManager.java:728)
at com.atlassian.jira.issue.managers.DefaultIssueManager.updateIssue(DefaultIssueManager.java:681)
at com.atlassian.jira.issue.managers.DefaultIssueManager.updateIssue(DefaultIssueManager.java:667)
at com.atlassian.jira.issue.managers.RequestCachingIssueManager.updateIssue(RequestCachingIssueManager.java:217)
at com.atlassian.jira.issue.IssueManager$updateIssue$0.call(Unknown Source)
at Script993.run(Script993.groovy:34)
Thanks in advance to everyone!
