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Session storage disabled or unavailable!

Edited
Terry
Terry Dec 19, 2017

We have an integration with Salesforce in JIRA and today keep seeing this warning message:

"Session storage disabled or unavailable!

Salesforce & JIRA Cloud Connector needs access to session storage."

Has anyone run into this?

Any idea how to solve it?

 image.png

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3 answers

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Answer accepted
Alexey Makhrov
Alexey Makhrov Mar 19, 2019 • edited

This happens when a user enables "Block third-party cookies" settings in Chrome (or, I guess a similar setting in other browsers).

 

A possible user-side fix is to add https://sfjc.servicerocket.io to whitelist of sites allowed to use 3rd party cookies

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1 vote
Travis Simpson
Travis Simpson Mar 22, 2018

Still having this issue? I don't have a solution but I got it today when  a security guy had change my GPO settings controlling what Chrome features are enabled/disabled in an attempt to tighten security further so it might have been something similar in your case. These updates can be pushed out without you being aware.

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Terry
Terry Apr 03, 2018

No. I don't know why not, but it stopped as mysteriously as it started.

Thanks for the help.

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0 votes
Bryan Meyerovich
Bryan Meyerovich Jan 05, 2023

Yeah i get this in incognito mode, so i stopped using incognito :)

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