Session storage disabled or unavailable!

Terry December 19, 2017

We have an integration with Salesforce in JIRA and today keep seeing this warning message:

"Session storage disabled or unavailable!

Salesforce & JIRA Cloud Connector needs access to session storage."

Has anyone run into this?

Any idea how to solve it?

 image.png

3 answers

1 accepted

6 votes
Answer accepted
Alexey Makhrov March 19, 2019

This happens when a user enables "Block third-party cookies" settings in Chrome (or, I guess a similar setting in other browsers).

 

A possible user-side fix is to add https://sfjc.servicerocket.io to whitelist of sites allowed to use 3rd party cookies

1 vote
Travis Simpson March 22, 2018

Still having this issue? I don't have a solution but I got it today when  a security guy had change my GPO settings controlling what Chrome features are enabled/disabled in an attempt to tighten security further so it might have been something similar in your case. These updates can be pushed out without you being aware.

Terry April 3, 2018

No. I don't know why not, but it stopped as mysteriously as it started.

Thanks for the help.

Like Dave Liao likes this
0 votes
Bryan Meyerovich January 5, 2023

Yeah i get this in incognito mode, so i stopped using incognito :)

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