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Session storage disabled or unavailable! Edited

Terence Wight Dec 19, 2017

We have an integration with Salesforce in JIRA and today keep seeing this warning message:

"Session storage disabled or unavailable!

Salesforce & JIRA Cloud Connector needs access to session storage."

Has anyone run into this?

Any idea how to solve it?

 image.png

2 answers

1 vote
Alexey Makhrov Mar 19, 2019 • edited

This happens when a user enables "Block third-party cookies" settings in Chrome (or, I guess a similar setting in other browsers).

 

A possible user-side fix is to add https://sfjc.servicerocket.io to whitelist of sites allowed to use 3rd party cookies

0 votes
Travis Simpson Mar 22, 2018

Still having this issue? I don't have a solution but I got it today when  a security guy had change my GPO settings controlling what Chrome features are enabled/disabled in an attempt to tighten security further so it might have been something similar in your case. These updates can be pushed out without you being aware.

Terence Wight Apr 03, 2018

No. I don't know why not, but it stopped as mysteriously as it started.

Thanks for the help.

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