In a service desk project I am trying to edit the project settings SLAs by changing the 'start', 'pause on' and 'stop' settings.
After making the required changes, I click save, then confirm SLA changes (pop up box 1) then confirm the changes again (pop up box 2).
At this point it seems that the changes have been implemented. But if I navigate away and return back to SLAs, it turns out they have not.
What possible reasons might be causing this?
It’s very important to have access to the workflow process from anywhere. Especially if you manage the work of others. There is no difference whether you’re out of office, or drive a ca...
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