It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Scrum Poker mobile app don´t reach Scrum Poker JIRA add-on

Pitty Nov 24, 2015

Very cool add-on, congratulations !!!

Infortunatelly, it´s not working for me.The Scrum Poker app doesn´t reach the JIRA side. After create a poker session in JIRA and read the QR Code in mobile, the app remains looking forever for a connection. In the JIRA side, no mobile is detected.

I am running JIRA behind a firewall. Only HTTPS protocol and some ports are allowed.Which are the requisites to connect Scrum Poker app to Scrum Poker JIRA add-on ?

 

1 answer

0 votes
Andras Kora Dec 06, 2015

Hi Pitty,
Many thanks for your feedback, we are pleased that you like it. Regarding your issue with connectivity, your sense about it being a firewall configuration problem is very close!
We are using WebSockets as communication protocol. It is very likely that it's blocked by your local firewall or anti-virus application. Can you please check that? Thank you, Andras
PS: we are updating the installation and documentation section of the add-on soon to reflect this requirement.

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Posted in Marketplace Apps & Integrations

Demo Den Ep. 4: Continuous Integration with CircleCI & Jira Software

Get ready! Demo Den Episode 4 is coming your way on Tuesday, May 28, 2018 with a Continuous Integration and Delivery special demo. CircleCI Director of Solutions Engineering, Eddie Webb will show us ...

409 views 0 4
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you