Salesforce integration user deactivation

Ninitza June 20, 2024

Hello,

I'm trying to deactivate a user from salesforce but when I freeze the user, my Jira Cloud Connector stops working. Can I remove her as an integration user if I made myself an integration user as well? or what do I need to do to remove her and don't break the program.

Below is a picture of both of us as the integration user.

SFDC Connector user.PNG

2 answers

0 votes
Dave Liao
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 20, 2024

@Ninitza - hi Ninitza! 👋

To help us troubleshoot, can you confirm what app/service you're using to integrate your Salesforce instance and Jira Cloud instance?

Ninitza June 21, 2024

@Dave Liao  Yes, I use the cloud version.

0 votes
Nicolas Grossi
Banned
June 20, 2024

@Ninitza What type of license do you have ?

 

Nicolas

Ninitza June 21, 2024

@Nicolas Grossi  I have the admin license.

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