Rule not working properly

cristhian.diaz June 15, 2023

Hi community,


I have an automation in a project (A) that creates subtasks when a story is created it works when I create one story in the same project it adds the subtasks to the story. On the other hand, I also have an automation in another project (B) that clones stories in project A, however; for some reason it doesn't work when a story is cloned or created from a different project like project B. Any thoughts how could I fix it?

Thanks in advance!!

1 answer

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cristhian.diaz June 15, 2023

My initial guess is because this rule was created just for one specific project but I need to validate it if as a global rule works. I'll ask my organization to grant me jira admin access so I can see if my assumption is correct.

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