Remove Xray option from Jira Service Desk

[Patrícia Sobreira]

I want to remove Xray option from Jira Service Desk projects. Xray will only be used on Jira Software projects. Is this possible?

[Inês Silva]

Hi Patrícia,

It's possible to do that. 

Just go to Jira Administration >> Add-ons >> Xray >> Requirement projects, and remove the Project that you do not want to have Xray. You can find more information here: https://confluence.xpand-it.com/display/public/XRAY/Requirement+Projects

Best regards,
Xray Team

[Patrícia Sobreira]

Hi!

I can't find de option Jira Administration >> Add-ons >> Xray is this answer for JIRA Cloud?

[Hitesh Thaker]

Hi there,

Click on your Project, Click  settings, Click Settings and select Apps - when the page opens - in the left hand pane - select Manage Apps. This will display all your apps, Select the App that you want to unsubscribe.

That should work.

Enjoy.