Missed Team ’24? Catch up on announcements here.

×
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Remove Xray option from Jira Service Desk

Patrícia Sobreira
Patrícia Sobreira May 17, 2019

I want to remove Xray option from Jira Service Desk projects. Xray will only be used on Jira Software projects. Is this possible?

Answer
Watch
Like Be the first to like this
2164 views

1 answer

0 votes
Inês Silva
Inês Silva
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
July 8, 2019

Hi Patrícia,

It's possible to do that. 

Just go to Jira Administration >> Add-ons >> Xray >> Requirement projects, and remove the Project that you do not want to have Xray. You can find more information here: https://confluence.xpand-it.com/display/public/XRAY/Requirement+Projects

Best regards,
Xray Team

View More Comments
Patrícia Sobreira
Patrícia Sobreira July 15, 2019

Hi!

I can't find de option Jira Administration >> Add-ons >> Xray is this answer for JIRA Cloud?

Like
Hitesh Thaker
Hitesh Thaker July 21, 2021

Hi there,

Click on your Project, Click  settings, Click Settings and select Apps - when the page opens - in the left hand pane - select Manage Apps. This will display all your apps, Select the App that you want to unsubscribe.

That should work.

Enjoy.

Like
hüseyin kılıçaslan
hüseyin kılıçaslan November 7, 2022

You can remove Xray under Connected Apps.

I hope this will help 11/2022

Like
Reply

Suggest an answer

Log in or Sign up to answer
Product apps
Apps & Integrations
TAGS
AUG Leaders

Atlassian Community Events

    See all events