Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Remove Xray option from Jira Service Desk

I want to remove Xray option from Jira Service Desk projects. Xray will only be used on Jira Software projects. Is this possible?

1 answer

Hi Patrícia,

It's possible to do that. 

Just go to Jira Administration >> Add-ons >> Xray >> Requirement projects, and remove the Project that you do not want to have Xray. You can find more information here:

Best regards,
Xray Team


I can't find de option Jira Administration >> Add-ons >> Xray is this answer for JIRA Cloud?

Hi there,

Click on your Project, Click  settings, Click Settings and select Apps - when the page opens - in the left hand pane - select Manage Apps. This will display all your apps, Select the App that you want to unsubscribe.

That should work.


Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Marketplace Apps & Integrations

🤺 Atlympic Event: Partnerships

Hello Community!  Quick disclaimer: We are running a contest on Community (The Atlympics!) from July 23rd - August 8th of 2021. If you are interested in participating in this contest (prizes! ...

42 views 0 0
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you