R4J migration into cloud: coverage views got lost

[Karin Kaehler]

Hello!

We are migrating from our on premise version to the cloud version of Jira and have the R4J addon. The saved private and public coverage views got lost during migration.

Can anyone help with tips?

Thanks

[Niel Amar A Flores · Accepted solution]

Hi @Karin Kaehler , 

I am Niel from Ease Solutions, the vendor of R4J. Unfortunately, we cannot migrate the views from Jira server to cloud. Views must be manually created again in R4J Cloud. 

To know more, refer to documentation. 

If you have further questions, feel free to create a service desk ticket thru this portal. 

Thanks,

Niel

[Karin Kaehler]

Hi @Niel Amar A Flores ,

oh, ok, thanks for this info.

Best,
Karin