Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,297,759
Community Members
 
Community Events
165
Community Groups

ProForma: Please check the fields have been correctly filled in

Hello,

I have a free version of ProForma in use to verify the need for forms.

One of the forms has been working for a long time and is still working, however, now when I am trying to test the recently created form, I get an error "Your request could not be created. Please check the fields have been correctly filled in. Please fill in all mandatory fields! Please fill in all mandatory fields!"

Even if I make all fields in the form optional, the error remains. Even if I have just one field in the form, the error remains.

When I try to use the form to create Jira Issue, the error is the same, generic one

Proforma_error.PNG
What could be the issue?

 

 

2 answers

1 accepted

1 vote
Answer accepted

Hello, solution found. There were validators in the Workflow when creating an issue. After removing the validation, the form started to work again.

Thanks Atlassian for pointing this out!

0 votes
John M Funk Community Leader May 17, 2022

Hi Jonna,

I would go ahead and open a support ticket with Atlassian.

https://support.atlassian.com/contact/#/

Please post back here with the resolution. 

Hi John,
as this is a FREE version of Proforma, I am not able to open a ticket to Atlassian. 

Ticket to Atlassian 2.PNG

John M Funk Community Leader May 17, 2022

Okay, let me see if I can get someone from Atlassian to come take a look. 

Hi John, did you have any luck?

John M Funk Community Leader May 23, 2022

No, let me try again.  :-(

Hello @Jonna Tolvanen

I apologize for the delay here, and thank you, @John M Funk, for escalating this to us.

@Jonna Tolvanen, I've personally created a support request on your behalf; you can find this request at PSSRV-41456 

Regards,
Stephen Sifers

Like John M Funk likes this
John M Funk Community Leader May 24, 2022

Thanks @Stephen Sifers !!!!

Like Stephen Sifers likes this

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Apps & Integrations

Marketplace Partner Spotlight: AppLiger

This month the spotlight is on AppLiger. We caught up with Pavel Pavlovsky, CEO and Product Manager, to learn how the company started and what fuels the team's creativity.    Atlassian:...

379 views 0 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you