Jira Outlook plug-in/add-in error

Derek Meier July 10, 2023

Recently my Outlook plug-in stopped working after working fine for a while. When I try to add an email to a task in a Jira project or create a new task, I receive the following error:

Jira Error Message.png

1 answer

2 votes
Britta Neugebauer _yasoon_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
July 10, 2023

Hi there @Derek Meier , thank you for your question! I am working for yasoon, we've developed the app Outlook Email for Jira. It seems like you have a problem with the integration, so you can either raise a support ticket here or we schedule a support call directly. I am sure we can find a solution ☺️

Happy Monday!
Britta

Derek Meier July 10, 2023

Thank you @Britta Neugebauer _yasoon_ - I just created a support ticket and will wait for a response.

Britta Neugebauer _yasoon_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
July 10, 2023

Thank you, too, @Derek Meier !

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