Jira Instance Hygiene

Lori Milam August 11, 2023

Hi all,

I'm in the process of trying to clean-up my company's Jira Cloud Instance. I'm pretty new still to Jira and I've found some terrific articles about what areas to focus on for clean up, for example projects, workflows, custom fields, etc. What I'm struggling to find is how to go about narrowing down the information for a specific area for me to make educated decisions on what is unnecessary.

For example, I'm trying to identify any unnecessary user groups, as there are over 300 currently. Is there any way that I can get a list of these groups with a user count of each without going into each and every one? Or is this what I would use the REST API to identify?

Any insight regarding this or suggestions would really be appreciated at this point.

3 answers

2 accepted

0 votes
Answer accepted
Lorenzo Phillips
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 14, 2023

@Lori Milam

My team and I used to struggle with this as well, but a few years ago I decided to write an app to help us (and other Jira admins) bulk cleanup much easier. Feel free to give our app a try and let us know if it assisted your efforts and/or where improvements can be made.

Instance Auditor (Jira)

@Craig Castle-Mead Craig cast - We welcome you feedback as well!

Lori Milam September 19, 2023

Thank you. I have a hard time getting management to approve any new app at this point so I guess I'm stuck with what Atlassian gives me (not much) for now.

0 votes
Answer accepted
Craig Castle-Mead
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 11, 2023

Hi @Lori Milam 

Some API (REST or GraphQL - if supported) scripting here would definitely be a viable path. We’ve done a lot of analysis in our on-prem environment, a lot of it we can use DB access (only ever read access) as we’ve found that much more efficient - and after more than a decade of working with the products, well aware of the structure, however in Cloud, that’s not an option for you.

https://developer.atlassian.com/cloud/jira/platform/rest/v2/api-group-groups/ Would be a good starting point.

 

CCM

Lori Milam August 14, 2023

Thank you for pointing me in another direction for getting what I need. Thank you. I would love to have DB access which would be way more efficient in my opinion for my needs. But I'll look into the API.

0 votes
Susan Waldrip April 16, 2024

Hi @Lori Milam , not sure if this is the kind of thing you might still be interested in but Kim Mooney wrote a really good guide for cleaning up JSW instances (and I use it for Jira Service Management  [JSM] too). Good luck!

Lori Milam April 16, 2024

Thank you @Susan Waldrip

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events