Jira Cloud Tab doesn't work after SAML SSO implementation

[Drew Bartlett]

We have been using the Jira Cloud addon for Teams for a while now and have multiple teams setup with filtered tabs for their workloads. We configured SAML SSO via our ADFS infrastructure last weekend and those tabs are no longer working, stating "No issue have a parent epic with key or name "*******" This project isn't available. It may have been deleted or your permissions may have changed.

Wondering if anyone else has encountered a similar problem or has any ideas where I should start looking for a resolution.

[SoftServe Support]

Dear @Drew Bartlett 

Please be informed that the issue with epics will be fixed in the next release. For now we would kindly ask you to configure filters you use in the way not to include epic link in JQL query.

Also, we will inform you as soon as we have any updates on this issue.

Regards,
SoftServe Team

[Drew Bartlett]

Hoping for an update. It's been 45 days and we do not have a way to re-work our filters without the Epic-Link JQL query and still get the information we were hoping for. Anything I can pass along to my users would be greatly appreciated.